Welcome to the first step in Requesting Remote Assistance
Remote support is a fast economical way to troubleshoot common computer errors or training online via remote connection which works by logging in to the remote PC via the internet over a AES 128 Bit Encrypted connection. This is the same type of connection you use when doing online banking. This will allow you to collaborate with the technician to complete the task quickly. No appointments, on-site visits, or delays.
With the AES 128 bit encryption that is used by our remote support software you can feel secure that nobody is going to spy on your computer. After the support is ended your computer will be 100% as secure as it was before the support session started.
For us to be able to provide remote assistance the below items need to be met.
- Stable Internet Connection via High Speed Internet or 56K Modem
- Windows XP or Vista
We will make every attempt we can to provide you assistance but In some cases your firewall may prevent connections.
- $25 - with a 30 minute minumum
- $20 hr - billed at 15 min intervals for time after the 30 minutes.
- If service call takes less than 5 minutes to resolve you will be credited a free 30 minute service call for future one time use.
Contact Us for Support:
Please use the form below to send us your information to start getting remote assistance.
We will reply promptly to your request.
By clicking Submit you agree to the terms and conditions for T4 Computers